Click and Collect is a service that allows you to shop online and pick up your order from our store at a time that suits you. There are no shipping fees, and you can often pick up your order the same day.

1. Shop Online: Browse our website and add items to your cart as usual.
2. Choose Click and Collect: At checkout, select the “Click and Collect” option.
3. Choose Your Store: Select the store where you’d like to pick up your items.
4. Place Your Order: Complete the payment process online.
5. Collect Your Order: You’ll receive an email or SMS when your order is ready for collection. Bring your order confirmation and ID to the store to pick it up.

Most orders are ready within a few hours, but this can vary depending on store hours, item availability, and the time you place your order. We’ll notify you by email or SMS when your order is ready for pickup.

Please bring:

• Order Confirmation: This can be shown on your phone or printed.
• Photo ID: This ensures the order is released to the correct person.

Yes, someone else can collect your order. They’ll need to bring:

• The order confirmation
• Their photo ID
• A signed note from you (the original purchaser) authorizing them to pick up the order

We will hold your order for [insert number] days after it’s ready for collection. If you don’t collect it within this time, the order will be canceled, and a refund will be issued.

Once your order has been placed, the collection store cannot be changed. If you need to change the store, you’ll need to cancel your order and place a new one.

You can cancel your order before it has been collected. To cancel, please contact our customer service team at [insert contact information]. If your order is not collected within the holding period, it will be automatically canceled, and a refund will be issued.

Yes, our regular return and exchange policies apply to Click and Collect orders. Simply bring the item(s) and your order confirmation to any of our stores.

Some items may not be available for Click and Collect due to stock levels or other restrictions. If an item is unavailable, it will be indicated on the product page.

No, there is no minimum purchase requirement for using Click and Collect.

No, Click and Collect is a free service.

When you arrive at the store, please head to the to collect your order. Look for signs or ask any staff member for directions.

If you have any additional questions or need assistance, please contact our customer service team at 600565653, and we’ll be happy to help.